ASAP Moving Privacy Policy

Effective Date: April 23, 2026

ASAP Moving respects your privacy and is committed to protecting the information you provide to us. This
Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect
We may collect the following information when you contact us, request an estimate, schedule a move, or
communicate with us:
- Name
- Phone number
- Email address
- Service addresses
- Move details and job information
- Photos or other information you voluntarily provide
- Payment and invoice-related information
- Communication history, including calls, emails, and text messages

2. How We Use Your Information
We use the information we collect to:
- respond to inquiries
- provide estimates
- schedule estimates and moving services
- send appointment confirmations and service updates
- send invoices, payment confirmations, and related service communications
- provide customer support
- improve our services, systems, and customer experience
- maintain business records and internal operations

3. SMS and Text Messaging
If you provide your phone number, you may receive text messages from ASAP Moving related to your estimate,
appointment, move, invoice, payment, or customer support.

These messages are conversational and service-related. Message frequency may vary depending on your
interaction with us. Message and data rates may apply depending on your mobile carrier and plan.

You can opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us
directly at (260) 900-2483.

4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

We may share information only as needed with trusted service providers and software platforms that help us
operate our business, such as payment processors, customer communication platforms, CRM systems,
scheduling tools, and messaging providers, solely for business operations and service delivery.

5. Data Security
We take reasonable steps to protect your information and use reputable business tools and service providers to
help safeguard customer data. However, no method of transmission or storage is completely secure, and we
cannot guarantee absolute security.

6. Data Retention
We retain customer information for as long as reasonably necessary to operate our business, maintain records,
comply with legal obligations, resolve disputes, and enforce our agreements.

7. Third-Party Services
Our website and business systems may use third-party providers for forms, payment processing, messaging,
automation, analytics, and customer communications. These providers may process information on our behalf in
connection with the services we provide.

8. Your Choices
You may contact us at any time if you would like to:
- update your contact information
- ask questions about how your information is used
- request that we stop contacting you by text or email for non-essential communications

Please note that we may still need to send operational messages related to active estimates, scheduled services,
invoices, or payments.

9. Contact Information
ASAP Moving
Fort Wayne, Indiana
Phone: (260) 900-2483
Email: elijah@asapmovingco.com
Website: asapmovingco.com

10. Changes to This Policy
ASAP Moving may update this Privacy Policy from time to time. Any updates will be posted on this page with the
revised effective date.